Business Analyst & Technology Manager

Blok is looking for an innovative individual to take the driving seat and take Blok’s systems and analytics to the next level. This individual will be key in managing all aspects of IT and drive innovation in the business - from strategy to implementation.

A dynamic person with an innovative view on challenges and solutions would be ideal for this position. The candidate needs to have strong communication skills, be open to change and have a solid understanding of modern technology frameworks.

 

Overview:

The candidate will work closely with the leadership team members to understand business and client requirements and implement processes to meet those needs. This will include monitoring and recommending improvements to the organisations software and business systems, and maximising partnership and systems outcomes.

 

Role:                Business Analyst & Technology Manager

Reporting to:    Financial Director / Managing Director

Location:          Cape Town

Duration:          Permanent

 

Roles and responsibilities:

Software & IT

1.     Set objectives and develop strategies for the digital environment based on overall company objectives

2.     Analyze the costs, value and risks of information technology to discover ways the company can gain competitive advantage and achieve its objectives in the most effective means possible

3.     Search for cost effective and efficient systems whereby the company can leverage off of

4.     Present new system proposals to Leadership and be the lead on the training, implementation and successful monitoring of all new and current systems

 

Infrastructure 

1.     Select and implement suitable technology to streamline all internal operations and help optimize their benefits

2.     Establish partnerships and manage relationships with IT service providers

3.     Approve purchases and upgrading of technological equipment

4.     Oversee technological infrastructure in the organization to ensure optimal performance 

 

Information Systems 

1.     Design, customize and roll out of off-the-shelf technology systems and platforms to improve company performance for staff, clients and performance

2.     Analyze the performance, usage and functionality of Information Systems on an ongoing basis 

3.     Approve purchases of software 

4.     Understand problems in business systems and suggest remedial action

5.     Understand and manage the integration & synergy of software

6.     Facilitate report delivery within teams

7.     Staff training & adoption monitoring 

8.     Provide management feedback relating to the operational effectiveness of platforms through reporting and insights. 

 

Reporting: 

1.     Assisting Teams & Management with reporting tools and developing and building reports. 

 

General: 

1.     Digitizing & hard copy filing where necessary 

2.     Any ad-hoc items as the company sees fit 

3.     Own and manage partnerships with all digital partners including;

1.     Social media

2.     Web / APP development

3.     CRM and Lead Generation

4.     Managed IT and Support

5.     Helpdesk

4.     Any ad-hoc items as the company sees fit 

 

Requirements:

1.     A bachelor’s degree in business or related field

2.     A minimum of 5 years’ experience in business analysis or a related field

3.     Exceptional analytical and conceptual thinking skills

4.     Excellent documentation skills

5.     Experience creating detailed reports and lead presentations

6.     Competent in Microsoft applications including Word, Excel, Outlook, MS Projects and SharePoint

7.     Experience in using a CRM and lead generation system - experience in Sales Force is a bonus

8.     A peoples person with persuasive power

9.     Excellent planning, organisation and time management skills

10.   A history of leading and supporting successful project

 

Salary range:

Remuneration range from R 35,000 to R45,000 depending on the candidates experience and skillset.